Seller-Managed Fulfillment
Shipping options, delivery estimates, tracking availability, and delivery regions are determined by the retailer handling a ProSolution order. Review the shipping terms displayed at checkout before submitting payment.
Tracking and Delays
If tracking is provided, use the tracking link or number in your order confirmation. Carrier delays, weather, address errors, customs, and peak periods may affect delivery estimates.
Damaged or Missing Orders
Contact the seller or carrier using the details in your order confirmation if a package is delayed, damaged, or missing. Keep your order number and relevant packaging until the issue is resolved.
Returns and Refunds
Return windows, authorization requirements, shipping fees, and refund eligibility are set by the seller’s current policy. This information website cannot guarantee a particular delivery date or refund outcome.